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Delivery Channels

Notifications are delivered through multiple channels to ensure users receive important information.

Available Channels​

Email​

  • Primary delivery channel
  • HTML formatted messages
  • Personalized content
  • Direct action links

In-App​

  • Platform notifications
  • Notification bell/center
  • Persistent for important items
  • Real-time updates

Push (if applicable)​

  • Mobile notifications
  • Time-sensitive alerts
  • Brief summaries with links

Channel Selection by Notification Type​

Notification TypeEmailIn-AppPush
Session Reminders✅✅✅
Survey Reminders✅✅❌
Onboarding✅✅❌
Module Unlock✅✅❌
Milestones✅✅❌

User Preferences​

Users can configure:

  • Email notification frequency
  • In-app notification settings
  • Push notification opt-in/out

Technical Implementation​

  • Email: Template-based system
  • In-App: Real-time via platform
  • Push: Mobile app integration