Prompts learners to complete their onboarding process.
Triggers
| Trigger | Description |
|---|
| New user registration | Welcome and setup instructions |
| Incomplete onboarding steps | Reminder to complete steps |
| Pending profile completion | Profile information requests |
Recipients
Content
Welcome Email
- Platform introduction
- Login instructions
- First steps guide
Reminder Emails
- Outstanding tasks
- Direct links to complete steps
- Support contact information
Timing
| Stage | Timing |
|---|
| Initial welcome | Immediately on registration |
| First reminder | 24 hours after registration |
| Follow-up | 3 days if incomplete |