Attending Sessions Journey
This journey documents how learners join, participate in, and complete coaching sessions via video conference using the Whereby integration.
This journey documents how learners join, participate in, and complete coaching sessions via video conference using the Whereby integration.
Learn how to book coaching sessions with your assigned coach.
This journey documents how learners are matched with coaches after completing onboarding, and how to review, accept, or request a different match.
User journey and system logic for coach session requests.
Step-by-step guide to completing learning modules.
The Learner Journey maps the complete experience of a learner using the DeepSkill platform, from their first invitation email through program completion and impact measurement.
This is the high-level overview of the complete learner experience. Click on any phase to explore the detailed journey documentation.
This guide will help new learners get started with the platform.
This journey documents how learners navigate and complete e-learning modules, including videos, articles, podcasts, and exercises.
This journey documents how learners stay updated with program announcements and updates via the newsfeed feature.
This journey documents the complete flow from receiving an invitation email to accessing the learner dashboard for the first time.
This journey documents how learners complete their program, receive certification, and access their impact report.
This journey documents how learners track their learning progress, rate coaching sessions, and provide feedback throughout the program.
This journey documents how learners book 1:1 coaching sessions with their assigned coach using the Calendly integration.