13 docs tagged with "journey"

This journey documents how learners join, participate in, and complete coaching sessions via video conference using the Whereby integration.

This journey documents how learners are matched with coaches after completing onboarding, and how to review, accept, or request a different match.

This journey walks through the GrowthKit batch editor: opening a batch from a program configuration, adjusting batch settings and the program schedule, configuring surveys when enabled, coordinating coach dates, sharing the overview, managing participants, and publishing or unpublishing.

The Learner Journey maps the complete experience of a learner using the DeepSkill platform, from their first invitation email through program completion and impact measurement.

This is the high-level overview of the complete learner experience. Click on any phase to explore the detailed journey documentation.

This journey documents how learners navigate and complete e-learning modules, including videos, articles, podcasts, and exercises.

This journey documents how learners stay updated with program announcements and updates via the newsfeed feature.

This journey documents the complete flow from receiving an invitation email to accessing the learner dashboard for the first time.

This journey documents how learners complete their program, receive certification, and access their impact report.

This journey documents how learners track their learning progress, rate coaching sessions, and provide feedback throughout the program.

This journey documents how learners book 1:1 coaching sessions with their assigned coach using the Calendly integration.

This section documents how Team Learning (and, where noted, Team Sales) staff use internal tools—starting with GrowthKit—to configure programs, manage batches, and support operations.

User journeys provide a comprehensive view of how different personas interact with the DeepSkill platform. Each journey maps the complete experience from start to finish, connecting to relevant features, processes, and API documentation.